Terms and conditions

TERMS AND CONDITIONS OF SEMINOLE CASINO IMMOKALEE

1. DEFINITIONSIn these Terms and Conditions, the following definitions apply:

• "Casino" refers to Seminole Casino Immokalee.
• "Guest" or "Player" means any individual who uses our facilities or services.
• "Seminole Wild Card" is a loyalty program operated by the casino.

2. ACCEPTANCE OF TERMSBy using our facilities, participating in promotions, or engaging with our staff, you acknowledge and agree to be bound by these Terms and Conditions.

3. AGE AND ELIGIBILITYYou must be at least 18 years of age (21 in some jurisdictions) and provide valid identification to access the casino and its services.

4. RESPONSIBLE GAMBLINGThe casino encourages responsible gaming practices and provides assistance for problem gambling through resources available on-site, online, or by contacting our staff.

5. SELF-EXCLUSION AND VOLUNTARY BARRINGGuests may request self-exclusion or voluntary barring from the premises at any time by informing a member of staff. We will respect such requests and limit access to the casino accordingly.

6. DEPOSIT LIMITS AND LOSS-LIMIT SYSTEMSWe do not employ automated online deposit limits, loss-limit sliders, or similar tools. Guests are expected to exercise personal control over their gaming activities.

7. GAMING EQUIPMENT AND GAME FAIRNESSThe casino operates slot and electronic games using certified Random Number Generators (RNGs) that meet the standards of recognized testing laboratories such as GLI or iTech Labs.

8. SECURITY MEASURESWe utilize modern TLS encryption to secure our website, protect data in transit, and safeguard your information.

9. CUSTOMER SUPPORT AND AVAILABILITYGuest support is available via on-site services, telephone, and email contact forms on our website during venue operating hours. English is the primary service language; additional language assistance may be provided depending on staff availability.

10. Links to Support OrganizationsThe casino provides links to responsible gaming resources, including regional helplines in the U.S. and Canadian support organizations for guests who require assistance with problem gambling.

11. DIFFERENCES FROM CANADA-SPECIFIC STANDARDSWhile our services differ from those offered by online casinos regulated in Canada, we share a commitment to age verification, clear messaging, and providing pathways to self-exclusion and external support.

12. ADVANTAGES AND DISADVANTAGES OF GAMING WITH US

Advantages

• A diverse selection of slot and table games.
• Direct, personal service from our staff.
• The Seminole Wild Card loyalty program offers comps and promotions for repeat visitors.
• Strong physical-security measures ensure a secure gaming environment.

Disadvantages

• No online casino platform targeting Canadian jurisdictions is available.
• Cash-based play with immediate payouts at the cage may be less appealing to some players used to online transactions.
• Travel requirements to access our facilities may present challenges for some guests.

13. YEAR FOUNDEDThe Seminole Tribe of Florida has operated casinos, including Seminole Casino Immokalee, for decades.

14. OPERATOR/PARENT COMPANYSeminole Casino Immokalee is operated by the Seminole Tribe of Florida under its gaming division.

15. SUPPORTED LANGUAGES AND ACCEPTED COUNTRIES

• Primary service language: English.
• Additional language assistance available depending on staff availability.
• Guests from the United States, Canada, and other countries are welcome to visit provided they meet age and ID requirements and comply with U.S. entry and visa rules.

16. RESTRICTED COUNTRIESIndividuals not legally allowed to gamble in Florida or who have been excluded or barred will be restricted from play regardless of nationality.

17. GOVERNING LAW AND JURISDICTIONThese Terms and Conditions shall be governed by, construed and enforced in accordance with the laws of the State of Florida, without giving effect to any principles of conflicts of law.

18. CHANGE OF TERMS AND CONDITIONSWe reserve the right to modify or update these Terms and Conditions at our discretion. Continued use of our services following such changes constitutes your acceptance of the updated terms.

19. ENTIRE AGREEMENTThese Terms and Conditions represent the entire agreement between you and us regarding our services and facilities, superseding all prior agreements and understandings.

20. WAIVER OF RIGHTSFailure to enforce any provision herein shall not be deemed a waiver or limitation on our rights under these Terms and Conditions.

21. NOTICES AND COMMUNICATIONS

• All notices from the casino will be posted in prominent locations within the premises.
• Changes to policies, services, or operating hours may also be communicated through our website, email newsletters, and social media channels.

22. INTELLECTUAL PROPERTYAll content, designs, and materials used on our site are protected by copyright, trademark law, and other relevant intellectual property rights reserved to us or licensed from third parties.

23. ACCEPTANCE AND ACKNOWLEDGMENTBy accessing the casino facilities or services, you acknowledge that you have read, understand, and agree to be bound by these Terms and Conditions in their entirety.